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Congratulations to Supervisor Marangely Vazquez, recipient of the City of Coral Gables “Operator of the Second Quarter Award,” for the months of April through June 2020.
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I respectfully request to nominate Supervisor Mara Vazquez for the Communications Operator of the 2nd Quarter in 2020. Supervisor Vazquez is a team player who takes on multiple extra tasks voluntarily in addition to her already heavy workload. During the 2nd Quarter of2020, and even before that, Supervisor Vazquez has been managing the training schedules for over 8 trainees and now 7 CTOs. As if that was not challenging enough, she also had to manage training 6 additional PPOs that were temporarily assigned to Communications due to their academy being postponed. Mara managed this with ease and never complaining once. In addition, for the past few months, Supervisor Vazquez has been managing the implementation of the LEFT A online training program for CTO reporting. She had completely built the system from the ground up and after creating all the components for weekly reporting, she realized that it was in the best interest of the program to revert to daily reporting. Without hesitation, she reconfigured all the forms and created a system that would be beneficial to both the trainers and trainees using the DORs. Supervisor Vazquez also handled the training of CTOs and supervisors on the system and is currently managing the phasing out of paper DORs and implementation of the LEFTA system.
As the Training Supervisor, Mara's job is to assist and mentor CTOs and trainees. However, Mara has taken this a step further. She takes a very special interest in not only mentoring current CTOs but also building up and engaging junior operators in order to encourage them to possibly become CTOs. During this quarter Mara has recruited 4 new CTOs and is empowering other junior operators by giving them temporary training opportunities such as training PPOs. This is a benefit not just to the CTO progra...
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