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Congratulations to Linda Maestre, recipient of the City of Coral Gables “Communications Operator of the Quarter Award,” for the first quarter in 2019.
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Operator Linda Maestre has been with the City of Coral Gables since July 2000. Prior to this, she was a dispatcher for the City of Homestead. Operator Linda has over 20 years of experience, which benefit the center. She constantly assists her co-workers when handling stressful calls, relieves operators when needed and makes every effort possible when assisting the City's residents. Although Operator Linda Maestre is an excellent operator with ample knowledge, the reason I am nominating her is for her selflessness, motivational and teambuilding efforts in the Communications Center.
Around the middle of November, Operator Maestre inquired if I was going to coordinate a Christmas
luncheon for our shift. I replied that since she asked me about it, she now "owned" it and she could take the initiative and arrange the gathering. Not only did Operator Maestre send out an invitation to our entire shift, but she also she invited the entire Communications Center, TSO Lieutenant Reinoso, Data Management Sergeant Cramer and the Radio Shop personnel. She created a list of food items for people to sign up. In addition, Operator Maestre coordinated a White Elephant gift exchange with an Ugly Sweater theme. Operators from all three shifts came, including some operators who were on their days off.
Operator Maestre did not stop there, as soon as we had our Christmas luncheon, she sent another email, this time to Day Shift, asking to see who was interested in taking part of a Birthday Club, where every Day Shift employee would give $5 every month so that we, as a shift, can celebrate everybody's birthday. She immediately started receiving money for the birthday fund. Operator Maestre bought decorations with her own money in order to create a "birthday celebration wall." She also asked the January birthday employees the...
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